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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Diefenbaugh

Sarah Diefenbaugh

March 18, 2025

5  out of  5
rating by Sarah Diefenbaugh
"Always helpful and friendly experience when dealing with the office."
We responded:
"Sarah, it has always been a pleasure working with you over the years."
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Natalia Nguyen

March 18, 2025

5  out of  5
rating by Natalia Nguyen
"Travis is helpful, thorough and always has my best interest. I’ve been going to him for car insurance since i was 20 and I’m 25 now. He will explain the same thing over and over to me with so much patience. 10/10 would and do recommend him to anyone and everyone. Couldn’t ask for a better person to work with."
We responded:
"Thank you, Natalia, it has always been a nice working with you, and I hope there will be many more years. "
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tom thompson

October 18, 2024

5  out of  5
rating by tom thompson
"I have been with this agent for a number of years, and has always provided great service Eric Messner is a good guy and will never let you down The other day I needed a Notary and after calling a few places I got some advice to call State Farm This office has a Notary on Staff and Travis helped me out Thanks Travis and Eric"
We responded:
"We were glad to help. Thank you "
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Jesse Lino

March 21, 2024

5  out of  5
rating by Jesse Lino
"Eric and his team of agents are fabulous! Always willing to answer my questions and concerns personally and or return my calls if need be. The team as a whole has gone above and beyond concerning my polices, adding or removing vehicles, the coverages on them. Property insurance etc. I would highly recommend Eric Messner and his staff if u want solid insurance representation and to feel at ease hands down"
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Nathaniel Robinson

March 20, 2024

5  out of  5
rating by Nathaniel Robinson
"Travis is great always going the extra mile to make sure that he gets you taken care of"
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Sandra Behrens

March 7, 2024

5  out of  5
rating by Sandra Behrens
"Travis is friendly and very professional and answers my questions when when needed,he does a awesome job"
We responded:
"Hi Sandra Thank you I will let Travis know this means a lot."
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Cindy Wormsbecker

November 9, 2023

5  out of  5
rating by Cindy Wormsbecker
"Eric has been my agent for almost 30 years. He’s helped me navigate through vehicle purchases and even the purchase of my first home. He’s more than a trusted insurance agent, I consider him and his team family friends."
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bobbi dano

October 25, 2023

5  out of  5
rating by bobbi dano
"Very responsive and helpful."
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Bonnie Hemple

October 24, 2023

5  out of  5
rating by Bonnie Hemple
"My wonderful agent for a very long time!!! I have friends with the same opinion!!!! I actually had a "slight" accident once, and my agent drove out to the scene and assisted me!!!"
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jon penneman

October 17, 2023

5  out of  5
rating by jon penneman
"Been working with them for many years. They cover all of our rentals and personal properties. 100% recommend"
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Gale Borland

August 31, 2023

5  out of  5
rating by Gale Borland
"Very nice people they are there any time you need them would not go any were else"
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Wesley Worley

March 31, 2023

5  out of  5
rating by Wesley Worley
"Excellent coverage and even better service. You'd be foolish to go anywhere else."
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Matt Spencer

March 24, 2023

5  out of  5
rating by Matt Spencer
"Travis really helped me out with getting my business insurance and bonding set up. He was very thorough and explained the process in terms I clearly understood. He has also followed up with me regularly to make sure all my insurance needs are being met, I have all the coverages I need, and updates me on any current or upcoming changes to policies and requirements. Overall, They're a great team to have on my team!"
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dylan williams

March 23, 2023

5  out of  5
rating by dylan williams
"Unfortunately rates went up for everyone in Oregon. I had a questions about this, I felt like I called upset and Travis took the time to explain everything to me. He was calm and polite. Answered all my questions. Regardless of how many times I needed clarification. 10 stars for this employee. We will be staying with Erin and Travis for a very long time. Thanks Travis !!!"
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Darian Dorman

March 9, 2023

5  out of  5
rating by Darian Dorman
"Eric’s agent Travis is awesome to work with! He’s super helpful and great at explaining things of my policy I didn’t understand. Happy to have to him as an agent!"
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Donald Walker, Jr

January 27, 2023

5  out of  5
rating by Donald Walker, Jr
"We have been with Eric for over 30 years. An outstanding agent. Always looking to get the best coverage for our needs. Met with Travis for the first time today. He was so knowledgeable and helpful. Another great guy on the team."
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Rachael Landi

December 9, 2022

5  out of  5
rating by Rachael Landi
"Travis is spectacular. His follow-up and knowledge of coverages is unmatched. I definitely would recommend him to anyone wanting to get an insurance check up to make sure they are covered properly. Did I mention that he is always extremely kind and has a big heart?!"
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MJ Nichols

December 2, 2022

5  out of  5
rating by MJ Nichols
"Travis was very helpful and I enjoyed working with him"
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Byron Davis

November 19, 2022

5  out of  5
rating by Byron Davis
"Eric Messner and his staff are outstanding people. They have been in the business for decades. You can't go wrong with a local agent!!!"
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Sharyn Mortenson

October 4, 2022

5  out of  5
rating by Sharyn Mortenson
"I have always appreciated the help we get when needing information. The agents are always friendly, questions answered quickly. Time is taken to ask about ask how we are and our life, makes one truly feel like a family member. Would not want to go to any other insurance agent."
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Penny J

September 8, 2022

5  out of  5
rating by Penny J
"Great guy to work with. Always responsive. Very knowledgeable in all aspects of my insurance needs."
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Calvin Evans

September 6, 2022

5  out of  5
rating by Calvin Evans
"Travis is an awesome agent and he helped me out seriously check State Farm out."
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Danielle Gries

September 1, 2022

5  out of  5
rating by Danielle Gries
"Eric has been my agent for over a decade. What I can say from my experience is that he goes way above and beyond for his clients. He's helped me make sure I always have adequate coverage for personal home and vehicle insurance, and appropriate coverage for my small business. I have even compared rates with other companies and Eric has always been able to get me better rates with better coverage than the major competitors. His knowledge and advice has helped me through some of the toughest times in life, more than once. I trust him with all of my coverage needs and refer all of my friends, loved ones and clients to him any chance I get!"
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Randy Hughey

August 31, 2022

5  out of  5
rating by Randy Hughey
"Excellent customer service."
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peter cary

August 26, 2022

5  out of  5
rating by peter cary
"Great agent"